Email: service@shopixos.com

1. Introduction

This Privacy Policy explains how shopixos We collects, uses, processes, and protects your personal data in accordance with the Digital Personal Data Protection.
By accessing our website or placing an order, you consent to the practices described in this Policy.

2. Personal Data We Collect We may collect the following personal data:

• Full Name
• Mobile Number
• Email Address
• Shipping & Billing Address
• Payment information (processed via secure third-party gateway)
• IP address and device information
• Order history and transaction details
We collect only the data necessary to provide our services.

3. Purpose of Data Collection Your personal data is collected and processed for:

• Processing and delivering orders
• Customer support
• Order tracking and updates
• Sending invoices
• Marketing communications (if consented)
• Fraud prevention and security
• Legal compliance
We process data only for lawful and legitimate purposes.

4. Marketing Communication & Consent With your consent, we may send:

• Promotional emails
• Discount offers
• New product updates
• SMS marketing messages
You may withdraw consent at any time by:
• Clicking “Unsubscribe” in email
• Following opt-out instructions in SMS
• Contacting us at [service@shopixos.com]
Withdrawal of consent will not affect prior lawful processing.

5. Sharing of Personal Data We may share your data with:

• Courier & logistics partners
• Payment gateway providers
• SMS & email marketing platforms
• Technology service providers
• Government authorities (if legally required)
All third-party service providers are obligated to protect your personal data.
We do NOT sell personal data.

6. Data Retention We retain your personal data only for:

• As long as required to fulfill orders
• Legal compliance (tax, accounting etc.)
• Dispute resolution
After that, data will be deleted or anonymized where feasible.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your data.
However, no digital platform is completely secure. You share information at your own risk.

8. Children’s Data

We do not knowingly collect personal data from children under 18 years without verifiable parental consent.
If such data is identified, it will be deleted promptly.

9. Changes to Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website.

• Complaints will be acknowledged within 48 hours.
• Resolution will be provided within 15 days.